Creating the Unified Client Experience in Your Veterinary Practice – Part 2: Tools and Practices

June 20, 2018

In this second installment of a two-part series, author Adam Little, DVM and co-Founder & CTO of FuturePet comments on the tools and practices we must adopt to improve our business. This article expands on the contents of this video. In my prior article, I described the shifting demographics and the demand for a 24/7 unified client experience. In this …

Creating the Unified Client Experience in Your Veterinary Practice – Part 1: A New Generation of Connected Clients

June 5, 2018

In this two-part series, author Adam Little, DVM and co-Founder & CTO of FuturePet comments on the shifting veterinary client base and how we need to adjust our practice. This article expands on the contents of this video. In this first installment of the two-part series, Adam describes shifting demographics and demands. Today’s veterinary practices are under a unique set …