Career Opportunity

Practice Manager

Avon Animal Hospital
Windsor, ns

We have a fantastic opportunity for a person who is passionate about animal care, leadership, people and the community! We are looking for a Veterinary Practice Manager with strong people management and development skills to oversee our clinic, Avon Animal Hospital, a busy, well-established facility located in Windsor, NS. We have a passionate and supportive team, including 7 experienced Associate Veterinarians. The clinic also has a feeder location in Mt Uniacke, has the Equine side of the business, and is located outside of the city in Windsor in a beautiful rural setting with a strong sense of community!

About The Role

The successful candidate will spend a portion of time allocated to administrative duties and team leadership, the remaining time working alongside a team. Some responsibilities are:

  • Oversee smooth and efficient operations of the clinics
  • Recruit, train, and motivate staff
  • Handle HR issues when they arise, and escalate to the Operations Director if needed
  • Work with the Operations Director to create and execute the vision for the clinics
  • Help grow the clinics in both revenue and new clientele
  • Create action plans for the clinic and staff to maximize success
  • Prepare regular reports on a weekly basis
As Our Ideal Candiate you will have:
  • Previous experience as an outlet manager, preferably in the veterinary, retail, or healthcare industry(but not required!)
  • Experience with shifts, and drafting/managing schedules
  • Good management and leadership skills with the ability to set priorities, delegate, motivate and develop the hospital and team to become top performers in the community
  • You must be a client service professional, who puts the client first at all times
  • An experienced people manager, who has hired, trained and held people accountable for their performance
  • Developed emotional intelligence to be able to contain emotional situations around the clinic
  • Solid communication skills, both when dealing with clients and interpersonal relationships
  • Collaboration skills demonstrating a strong desire to build rapport and solid relationships with team members, clients and the community
  • Financial skills to understand the needs of the business and the importance of growing revenues and controlling expense
  • Passion for what you do every day! Enthusiasm, energy and a positive attitude are a must
About Us

Avon Animal Hospital is part of the VetStrategy group of clinics. VetStrategy is a 100% Canadian owned and operated group of veterinary clinics with locations throughout Canada.   We believe that veterinary clinics are an integral part of the community they serve and as such we put a large focus on community-based activities and initiatives. Every clinic we partner with is unique and serves a very diverse client base.

Here’s what you can expect from us:

  • Competitive compensation
  • Medical/dental coverage
  • Friendly and supportive work environment
  • Commitment to the community and to helping pets in need through the Elsie Fund activities
  • Outstanding medical and pet supply discounts
How to apply

Please send your resume to mmckay@petfocusgroup.ca